DispatchHub is one system for locksmith and security shops. Take the call, dispatch the tech, bill the job, run the counter, and design the customer's master key system, all on the same records.
Start with the part you need. Turn on more later without moving a single record.
The complete shop: calls, dispatch, the tech app, invoicing, point of sale, inventory, quotes, and master keying.
Master key systems on their own, for shops and facilities that design, pin and control keys.
Most shops run on four or five programs and a stack of sticky notes. DispatchHub replaces them with one record per customer and one flow per job.
Caller ID shows which customer is on the line before you pick up. Calls are recorded, transcribed live and summarized, right on the customer's record.
The board, the live map and the calendar show every job and every tech. Suggestions rank techs and time windows by workload and drive time.
Start My Day, the schedule, parts and labor, photos, the time clock and messages. "Cache the day" loads every job ahead of time and syncs each step when signal comes back.
Finished work lands in a review queue. The office checks parts and hours, then approves it or sends it back. Nothing is billed until it's approved.
A register tied to the same records: account terms, credit limits, stock and bin locations, on-account sales that invoice themselves, and paying existing invoices at the counter.
Products with variants by finish, function and keyway. Stock by bin, location and van. Upload a supplier quote and it becomes a purchase order.
Every customer carries their addresses, contacts, identity checks, key systems, jobs and every message ever sent. And every customer gets a portal that needs no password.
Issue and revoke door codes per person across Lockly, Schlage, Yale and more, from one panel. Customers manage their own doors under your shop's name and color.
Hours, prices, service area and policies, learned from your own calls and approved by you. It trains new staff and powers your Virtual Receptionist, so every caller hears the same right answer.
E-sign on authorizations, quotes and pickups. Each shop gets its own certificate authority, and signed PDFs show as valid in Acrobat.
A drag-and-drop badge designer with photos, QR codes and barcodes. Customers submit rosters online and see the real card as they type.
Clock in from the tech app or a kiosk. Approve and lock pay periods, then export to your payroll provider.
Work orders with not-to-exceed amounts, government rate sheets, and accounts that never get automated texts.
Your shop's name, logo and colors in the office, the portal, emails and PDFs, on your own domain if you want.
A module that's off is truly off: hidden from the menus and refused by the server. Turn it on later and your data is already there.
Field-service software doesn't do master keying, and key-control software doesn't do dispatch. KeyHub designs the system, pins every cylinder and flags any key that would open a door it shouldn't. Run it on its own, or inside DispatchHub.
Submasters and change keys from the master, one-step or two-step. Sibling keys stay at least two cuts apart by default.
Real pin lengths for every cylinder, with a pin chart for every door and stacking rules from the manufacturer.
Named authorized buyers per customer, ID scanned at the counter, and one office-wide log of every restricted sale.
Interchangeable cores with stack heights checked and control keys generated, the same way as every other system.
One angle code per chamber across the system, with angle-pair rules applied to every cut.
Paste a system from a spreadsheet and KeyHub checks it, so the keys you already cut are on record too.
A working DispatchHub shop, filled with made-up customers, jobs and key systems. Dispatch a job, take a card payment with a test card, give a customer a door code, build a key system, or call (802) 712-0848 to talk to the Virtual Receptionist. It resets every 6 hours, and nothing you do sends real texts, emails or charges.
Open the live demotry.dispatchhub.comStaffdemo@dispatchhub.comTryDispatchHub4242 4242 4242 4242(802) 712-0848Use any future expiry date and any CVC. Payments run in test mode, door codes go to virtual locks, and texts and emails are simulated. Shared by everyone trying the demo, so please keep it friendly.
Both plans start with a 14-day free trial. Nothing is billed until it ends.
Calls, dispatch, the tech app, billing, the counter and master keying.
Master key systems on their own.
Flat. No processing fee, and no payment setup needed.
Prices in US dollars, per shop, per month. Card processing is through Stripe at Stripe's rates.
Each card payment you take through DispatchHub carries a 1% DispatchHub fee, and that fee is credited against your $149 monthly subscription. If your card volume tops about $14,900 in a month, the credit covers the whole subscription. Below that, you pay only the difference.
Yes. Every new shop gets 14 days free, with nothing billed until the trial ends.
Yes. DispatchHub is built from modules. Start with key management alone, then turn on dispatch, billing or the counter when you're ready. Your customers and key systems are already there; nothing is migrated.
DispatchHub already runs a working locksmith shop, including about 2,770 customers moved from a legacy system without creating duplicates. Tell us what you use today and we'll talk through moving yours.
Yes. The tech app loads the whole day's jobs ahead of time and saves every step on the device, then syncs as soon as signal comes back.
Yours. Your shop's name, logo and colors appear in the office, the customer portal, emails, PDFs and the smart-lock panel, and the portal can run on your own domain.
Yes. The live demo is a real DispatchHub shop with sample data that anyone can use. It resets every 6 hours, and nothing you do there sends real texts, emails or charges.
Tell us about your shop and we'll get you set up, free for 14 days.
Tell us about your shop and we'll be in touch to set you up.